Questions and answers

Here you will find the answers to urgent questions about our shop Golflaser.de. If you still have questions, please do not hesitate to contact us. here contact.

Everything about ordering

Shipping costs / Delivery

Promotion: Free shipping to Germany and Austria
If we receive your order before 11:30 a.m., we will ship the same day from Monday to Friday. We attach great importance to a high quality shipping! All our parcels are shipped insured with DHL and have shipment tracking. As soon as your parcel has been sent, you will receive a notification by e-mail. We also deliver to packing stations.

The exact shipping costs will be displayed once you have entered your shipping address. In the shopping cart you can calculate the shipping costs in advance.

DE: From 50€ for free, including 2,99€
AT:
From 50€ for free, including 4,99€
CH / EU / WORLD: 9,99€

Here you can track your order.

payment methods

Here you can find detailed information about the payment options we offer you:

  • bank transfer
    Our bank details are as follows:
    golflaser-bAfter receipt of the payment the commodity is dispatched immediately. ImportantPlease enter your order number as the reason for payment. This saves us the manual assignment and shortens the delivery time.
  • PayPal
    Upon completion of the checkout process, you will be automatically redirected to Paypal to complete the payment. We usually receive the amount immediately, which speeds up shipping.
  • Credit card (Visa, MasterCard, AMEX)
    Pay quickly and easily with your credit card: Visa or MasterCard. Our reliable payment provider treats your data securely and top secret.
  • IMMEDIATELY
    Simply pay by online banking via SOFORT Payment.
  • bill
    Falls Sie bereits bei uns eingekauft und ein Kundenkonto haben, können Sie einfach per Rechnung bezahlen.

Warranty (German)

RocketGolf stands for quality and precision. This is guaranteed for 12 months from the date of purchase. This exists in addition to the statutory warranties. Within the warranty period, we will remedy all defects of the golf laser free of charge insofar as they are due to material and manufacturing defects. In such cases please contact support (at) golflaser.de

The warranty does not apply:
1. any damage to the battery and outer shell.
2. damage caused by improper handling and accidents (e.g. impact, fall, excessive water ingress)
The guarantee expires in the event of intervention by the purchaser or third parties who are not experts in the field. The guarantee period is not extended by the claim of the guarantee. Contamination of the product also does not constitute a warranty claim.

complaint

In the event of a complaint, please contact us at support (at) golflaser.de and briefly state the problem and your invoice number. Please note that battery faults are excluded from the warranty.

Discounts for teams / collective orders

We are happy to support teams and reduce the purchase price for two or more lasers. For larger orders of 5 lasers or more, simply write us a short mail.

Discount scale automatically in the shopping cart:

  • 2 lasers - 5%
  • 3 lasers - 8%
  • from 4 lasers - 10%

Switzerland VAT

For deliveries to Switzerland we refund the German VAT to you of course. For this we need an export certificate or a copy of the customs invoice. For us it is easiest if you pay with the order first inclusive German VAT.

Everything around the golf lasers

Are golf lasers allowed in tournaments?

Yes! All our equipment is officially allowed in tournaments.

Why are golf lasers up to 60% cheaper than other brands?

Many unnecessary costs arise on the way from the factory to the end customer. We offer our lasers exclusively through our website, which means no high retail margins are added. That's why we can offer this price. We do not save on quality, but on intermediaries. More under Our business model.

Is the quality right?

We wouldn't be selling the golf lasers if we weren't 100% convinced. We both use our own lasers (in the Bundesliga) and pay very close attention to the quality of our lasers. The feedback from our customers speaks for itself: here.

I'm having trouble meeting the flag.

With the FlagFinder in cooperation with the Scan Mode it shouldn't be a problem. However, there are a few natural factors that can make measurement more difficult. We have created a short guide with solutions for this: here.

That speaks for our golf lasers

  • It is child's play to measure the exact distance to flags, trees or bunkers, and therefore crucial for the right choice of club. You quickly get the feeling for your actual stroke lengths, which is also reflected mentally. You will soon be able to hit more consistently and successfully with the right club.
  • For the training on the range the golf laser is a very good aid. Seldom do the markings on the panels coincide with the current position on the range. One memorizes wrong lengths and suddenly no more greens meet on the place. Particularly on foreign golf courses, where the course knowledge is missing, the Golflaser.de distance meters support you.
  • GPS devices have to be charged and updated regularly, the battery is weak like a smartphone and lasts only a few laps. On the other hand, such devices only indicate the distances to the beginning, middle and end of the green, not the exact distance to the flag. You can't even use them when training on the range.

Switching FlagFinder on and off

The FlagFinder can be switched off by briefly pressing the Mode button on and off. We recommend that you always leave the FlagFinder activated. You will see this when a small flag appears on the display.

Display Meter/Yards

Press and hold the Mode button to switch between meters and yards.

Is the laser waterproof?

Our golf lasers are water-repellent and waterproof. As this is an electronic device, it should not be placed directly in the water. Rain or fog is no problem.

How do the models differ?

You will find a comparison of our models here.

Our quality promise

Behind RocketGolf are two passionate golfers who know what our favourite sport is all about. We pay particular attention to quality, a fair price and fast, competent help. Numerous real customer ratings speak for themselves.

Our Technologies

The handling with our lasers is optimized for a fast and precise distance measurement. Our golf lasers are thought through down to the last detail and optimized to give the player a good feeling and reliability. Without compromises, with all functions for golfers.